Dear Mr. Wright,

I wanted to let you know how impressed I was with the outstanding flooring installation service my family received from your company. I was very pleased when my calls where returned in record time. I was also immensely happy by the prompt arrival for the estimate we scheduled. I must say, I was
thoroughly impressed when you had enough respect and consideration to take off your shoes upon entering my home. That, in my opinion, speaks volumes on what type of business you are running. Putting the customers first shows how professional and efficient your company is. I would also like to
compliment you on your patience and know how. I had difficulty picking out the type of flooring yet you took the time to display each type pointing out the pros and cons of each type. This finally ended in choosing the flooring that best met our particular needs.

I would also like to compliment your installation crew for their punctuality. I am a busy mom of two and have so many errands to run during the day. Your crew arrived and left on time, which made it so easy for me to keep my consistent schedule. They did a commendable job installing the floors precisely and efficiently. They were exceptionally patient with my two young sons, whom wanted so badly to help with the wood flooring installation. Your installation crew made special efforts to give the boys small jobs to make them feel proud they were assisting in the project. They truly went above and beyond and had fun doing it. Even with all the distractions, the quality of the installation job was absolutely amazing.

Please accept my sincerest thanks as it is important to me to tell you how much my family and I appreciate the outstanding service you and your installation department gave us. Please thank everyone involved in the completion of our new beautiful floors. I am surely going to recommend you
to friends and family in need of floor installation and will surely be a recurrent customer myself.

Beverly Ciano
Fort Myers, FL

Ciano

Dear Rob,

I’m sure businesses still look forward to customer comments so Ginni and I would like to give you and Wright Flooring a testimonial based upon our
recent wood floor installation.

Too often in today’s world businesses knowingly promise more than they deliver. From the first time I visited you at your old location to our last visit prior to committing to the installation you were not pushy or over bearing and extremely helpful and supportive of our vision for our “pub room”. Your suggestion to remove a small portion of tile at our entry way was a smart move for the overall look of the floor even though it pained me to do it since I busted my cookies to install it just a couple of months ago.

Likewise you assured us that, if anything was not done to our liking, you would see to it that it was fixed to our satisfaction. This too was done on two separate occasions without complaint or delay, the second of which was by you personally.

Thanks for doing it the Wright Way!!

Ginni & Ed Silva
Fort Myers, FL

Silva

Dear Mr. Wright

Thank you for the use of the pratometer. It was very helpful! I won 3rd place in the science fair at my school. I learned a lot about properties of wood and moisture. Thank you also for helping to make our house so beautiful with the cherry flooring you installed.

Thank You!

Mariah S
6th Grade
St Francis Xavier

Mariah

Dear Alan,

I wanted to write you to let you know how happy I am with the new wood floor you installed for me. Tbe work was done on time and as promised. My house lost at least 10 years of aging by upgrading from a dated tile look to the Terra Bella wood floors. I love the look and the feel. I’ve received a number of compliments from my friends who’ve seen your work it gives the house a warmth and rich look that it never had before.

You did a marvelous job on all the detail work. The stairs look great and each nook and cranny is finished to perfection. Super job from a true craftsman! You obviously take enormous pride in your work…and it shows.

Thanks again for a job well done.

Paul Dolman
Fort Myers, FL

Dolman