Dear Alan,

I just wanted to write you and let you know how happy I am with my new wood floor.

From the moment that I walked into your showroom. your professionalism, knowledge, courteousness, and patience impressed me. Although I showed up on your doorstep numerous times trying to decide on the color and type of floor to purchase, you were always extremely helpful and gave me your full attention.

When I finally made my decision, you accommodated my request to have the floor installed on a certain date and time.

I was most impressed with the installers!! Their level of craftsmanship is something that is hard to find these days. They took such pride in their work and it shows! In addition to doing a perfect job in installing the floor (and now I know why laying floor on the diagonal takes extra time and
patience) their cleanliness while working and the cleanup afterwards was excellent. I felt that they respected my home as they would their own.

It is very rare thee days that someone can find a retailer who cares. My experience with you and your staff was beyond my expectations.

I wish you many years of success and I will be back to see you one day!

Barbara Toth
Cape Coral, FL